Stop wondering where your Redpack shipment is. Our tool lets you see its exact status as it moves within Mexico or across international borders. Our tracking tool works quickly to find your delivery information, giving you immediate clarity.

Whether it’s a critical e-commerce order, a standard parcel, or a consolidated cargo shipment handled by this premier Mexican courier, you can see its full journey. Just enter your Redpack tracking number (guía) or reference number into the box to know when it leaves the origin hub and when it’s scheduled to arrive.

Fetching results, please wait...

About Redpack

Founded in 1994, Redpack is a leading Mexican courier and parcel company with over 28 years of experience in comprehensive logistics. In 2018, Redpack became a subsidiary of Grupo Traxión, a move that provided it with greater economies of scale and enhanced its capabilities, especially in the crucial e-commerce and LTL (Less-Than-Truckload) segments.

The company is guided by values of commitment, dynamism, and honesty, and its operations are backed by an ISO 27001 certification for information security. Redpack is also recognized for its positive workplace (a “Super Companies” ranking) and its commitment to road safety, having won the National Road Safety Award.

How to Use Our Tracking Tool for Redpack Shipments?

We have designed our Redpack tracking tool to provide the most straightforward Redpack Tracking experience. You don’t need to navigate complex portals; our tool gives you a direct, one-stop solution. Just enter your tracking identifier (guide number or reference number) into the tracking field. Our Redpack tracking tool will instantly fetch the real-time status and complete transit history of your shipment.

Your Key Identifiers for Redpack Tracking

Redpack offers two main ways to find your shipment. Our tool is compatible with both:

Standard Guide Number: This is the primary Redpack tracking number. You can enter a single number or track multiple guides at once by separating them with a comma (,) or a space.
Reference Tracking: This method is often used by businesses or shippers. It requires two pieces of information to be entered:
- Client No. (Your client number)
- Ref No. (The reference number you assigned)

Redpack Tracking Status Updates

As your package moves through the Redpack network, its status will update. Here is a guide to what those common statuses mean.

Status	What It Means
Shipment Created / In Collection	A shipping label has been generated, and Redpack is scheduled to pick up the package.
At Origin Facility	The package has been received and scanned at the first Redpack station or operational center.
In Transit (En Tránsito)	Your shipment is on the move, traveling via a land or air route between Redpack facilities.
At Destination Facility	The package has arrived at the local station that will handle the final delivery.
Out for Delivery (En Ruta de Entrega)	The package has been loaded onto a local delivery vehicle and is on its way to your address today.
Delivered (Entregado)	The shipment has been successfully delivered to the recipient.
Delivery Attempt / Exception	A delivery was attempted but was unsuccessful. Check the detailed status for more information.
Held at Station	The package is being held at a Redpack station, often awaiting customs clearance or further instructions.

Redpack’s Core Service Portfolio

Redpack acts as a main logistical support for the supply chains of various sectors, including e-commerce, technology, and manufacturing. Its consolidated portfolio is divided into three main branches, all of which are trackable:

Courier: For urgent documents and small packages.
Parcel: For standard e-commerce and B2B/B2C shipments.
Consolidated Cargo: For LTL (Less-Than-Truckload) and larger freight needs.

Operational Scale and Network

Redpack’s tracking reliability is supported by a vast and efficient physical network across Mexico.

Workforce: Over 1,700 collaborators.
Fleet: More than 800 vehicles for links and last-mile delivery.
Infrastructure: 7 state-of-the-art operative centers and 85 strategically located stations.
Connectivity: The network links 60 land routes and 86 air routes, serving over 18,000 postal codes nationwide.
Access: Clients can connect through more than 400 service points and commercial partners.

Contact & Support for Redpack

If you have a specific issue with your shipment, such as needing to change an address or inquire about a delivery exception, you can contact Redpack directly.

Phone: 55-3682-4040
Online Support: An online contact form is available on the company’s official website for queries.

Frequently Asked Questions (FAQs)

Our tracking tool supports tracking multiple guide numbers at the same time. Simply enter all the numbers in the tracking field, separated by a comma or a space.

Reference tracking is an alternative method, mainly for shippers, that allows you to find a shipment using your assigned Client Number and a specific Reference Number, instead of the standard guide number.

It can take up to 24 hours for the first scan to appear after a package is collected. If your tracking hasn’t updated in several days, it may be in transit between major hubs or undergoing a routine check. If it persists, please contact Redpack at 55-3682-4040.

Yes, while Redpack is a Mexican company, it provides comprehensive international logistics solutions, connecting Mexico with the rest of the world.

Conclusion

Staying informed about your package’s journey is crucial. With Redpack’s extensive network and our simplified tracking tool, you get immediate clarity and relaxation. For the fastest, most reliable way to get your Redpack Tracking updates, enter your Redpack tracking number above and see your shipment’s real-time status instantly.