Looking to track your shipment with RPX? Our RPX tracking tool provides real-time visibility as your parcel moves across Indonesia’s vast island network or travels internationally through RPX’s global logistics partners. Our RPX tracking tool lets you easily follow your shipment every step of the way. Simply enter your RPX Airway Bill (AWB) number to instantly view the latest status, check if your shipment is at an RPX transit warehouse, or confirm successful delivery with Proof of Delivery (POD).
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What is RPX Tracking?
RPX Tracking is a shipment monitoring service that combines data from RPX’s domestic network and international partners. Our RPX tracking tool lets users follow shipments from pickup to final handover, with clear status updates along the way.
By entering a tracking number into our tracking tool, users can understand key events such as “Held by Customs” for imports or “With Courier” for last-mile delivery. This visibility helps e-commerce buyers and sellers plan deliveries and avoid missed handovers.
RPX Tracking Number
To access your shipment data, you need the specific reference code generated when the package was booked. Our tracking tool relies on these standard identifiers used in their network:
- Airway Bill (AWB) Number: The primary unique identifier assigned to the shipment. This is the standard tracking code printed on the shipping label.
- Reference Number: For corporate clients, internal order numbers or reference IDs can sometimes be used if linked in the RPX system.
RPX Tracking Number Formats
Identifying the correct format is essential for getting accurate results with our tracking tool. RPX tracking numbers typically follow specific patterns:
- Numeric Format: A sequence of 12 digits (e.g., 789123456789).
- FedEx Linked: Since RPX partners with FedEx, some international shipments may be trackable using the 12-digit FedEx format or a cross-referenced RPX number.
How to Use Our RPX Tracking Tool?
We have made it simple to monitor your Indonesian and international shipments directly through this page. Follow these steps to check your status using our tracking tool:
- Locate Number: Find the AWB Number on your shipping receipt, the merchant’s confirmation email, or the barcode label.
- Enter in Our Tool: Type this unique 12-digit code directly into the search field of our RPX tracking tool located above.
- Click “Track”: Hit the button to instantly retrieve the latest logistics status, current city location, and delivery confirmation.
Shipment Journey and Status Meanings
As your package moves through the RPX network, the status updates (often in English or Indonesian) to reflect its journey. Here is what the standard statuses typically mean:
| Status | What It Means |
| Pick Up | The courier has successfully collected the package from the sender. |
| Arrived at Origin Station | The shipment has reached the local RPX facility in the sender’s city. |
| Transit | The package is moving between cities (e.g., flying from Jakarta to Surabaya). |
| Arrived at Hub / Gateway | The shipment has reached a major sorting center (like the Jakarta Gateway) for processing. |
| With Delivery Courier | The package has been loaded onto the vehicle for final delivery to the recipient’s address. |
| POD (Proof of Delivery) | The shipment has been delivered. The name of the person who signed for it is usually displayed. |
About RPX (Indonesia)
RPX Group was established with a vision to connect people and goods through innovative logistics solutions. Headquartered in Jakarta, the company has grown to become a formidable player in the Indonesian market. Their tagline, “Fast. Reliable. Care,” reflects their commitment to service excellence. RPX is unique because it models its operations on global standards—thanks to its decades-long association with FedEx—while tailoring its services to the unique geographical challenges of the Indonesian archipelago.
The company operates through several business units, including RPX Express (courier), RPX Logistics (warehousing and supply chain), and RPX Agency (international freight). They also run RPX Center, a dedicated facility for e-commerce fulfillment. Their “PAS” (Paket Ambil Suka-Suka) service is a notable innovation, allowing customers to pick up packages at retail outlets like Indomaret, catering to the growing need for flexible last-mile options in Indonesia’s booming digital economy.
RPX Service Portfolio
Our RPX tracking tool supports the diverse range of logistics solutions RPX offers. We help you monitor shipments across these key service categories:
- RPX Next Day Package (NDP): Urgent delivery. Premium service guaranteeing delivery by the next business day to major cities across Indonesia.
- RPX Regular Package (RGP): Standard shipping. Cost-effective delivery solution for non-urgent shipments, typically taking 2-5 days depending on the destination.
- Midday Package (MDP): Morning priority. A time-definite service ensuring delivery by 12:00 PM the next day for critical documents and parcels.
- International Express: Global reach. Leveraging partnerships (like FedEx) to offer fast export and import services connecting Indonesia to the world.
- Warehousing & Distribution: Supply chain. Integrated logistics management including storage, inventory control, and distribution for B2B clients.
RPX Delivery Times
Delivery times shown in RPX Tracking results depend on the service and destination. The network prioritizes speed between major hubs:
- Jabodetabek (Greater Jakarta): Typically delivered within 24 hours for standard services.
- Major Cities (Java/Bali): Next Day (NDP) service arrives the next day; Regular (RGP) takes 2 to 3 days.
- Outer Islands: Deliveries to Sumatra, Kalimantan, or Sulawesi generally take 3 to 5 business days.
- Remote Areas: Shipments to Papua or smaller islands can take 5 to 7+ days due to transit complexity.
RPX Service Coverage
RPX operates a massive network covering the entire archipelago. Our RPX tracking tool covers shipments moving through these primary regions:
- Indonesia (Domestic): Comprehensive coverage of all 34 provinces, from Aceh to Papua.
- Global: Connects to over 200 countries worldwide through strategic international partnerships.
Solving Common Tracking Issues
If you cannot find your shipment, it is usually a data sync delay or reference error. Try these fixes on our tracking tool:
- Check Digits: Ensure you are entering the full 12-digit AWB number. Missing a digit will result in a “Not Found” error.
- Wait for Scan: If you just dropped off the package, wait 12-24 hours for the first scan at the “Origin Station.”
- Partner Numbers: For international shipments, ensure you are using the RPX-specific AWB, not just the foreign carrier’s reference (unless they are linked).
Customer Service
If you can’t find your shipment using our RPX Group tracking tool, their support team is available. You can reach out via the following channels:
- Call Center: Call 0-800-1-888-900 (Toll-Free) or (021) 7591 1800 for the customer service team in Jakarta.
- Email: Send tracking queries or complaints to [email protected].
- WhatsApp: Use the RPX official WhatsApp business account for quick tracking assistance.
- Head Office: Visit the headquarters at RPX Center Building, Jl. Ciputat Raya No. 99, Jakarta Selatan 12310.
Frequently Asked Questions (FAQs)
Conclusion
RPX Tracking provides the necessary transparency to navigate this complex network, ensuring you know exactly when your package has landed in Surabaya or is out for delivery in Denpasar. Our tracking tool simplifies access to these vital logistics updates, giving you a clear view of your shipment’s journey. Stay informed and connected. Enter your AWB Number in our tracking tool now to confirm your delivery status!
