Easily find out where your AUP Express parcel is. Our tool lets you see its exact status as it moves between cities across Indonesia. Our AUP Tracking tool works quickly to find your delivery information, giving you immediate clarity. Whether it’s an express document or a domestic cargo shipment handled by this established Indonesian courier, you can see its full journey. Just enter your AUP resi number into the box to know when it leaves the branch and when it is scheduled for delivery.

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What Does AUP Tracking Mean?

AUP Tracking is the process of monitoring the real-time progress of a shipment being handled by PT Angkutan Utama Perkasa, more commonly known as AUP Express. By using a unique AUP Tracking number, customers can see where their parcel is at any stage of its journey within Indonesia. This provides essential transparency, allowing both senders and receivers to manage delivery expectations and plan accordingly. Our tracking tool consolidates these updates into one easy-to-use interface.

AUP Express Overview

AUP Express (PT Angkutan Utama Perkasa) is one of the most established express courier and logistics companies in Indonesia. The company was founded in 1985, initially as CV. Angkutan Utama, before being rebranded in 1996. For decades, it has been a reliable partner for domestic shipping needs.

Their core business is providing express parcel and cargo services between cities across Indonesia. This is supported by an extensive network of branch offices in major hubs like Jakarta, Palembang, Bandung, Medan, Semarang, and Surabaya, ensuring comprehensive coverage.

How AUP Operates – Services & Coverage

AUP Express offers a range of services designed to meet the domestic shipping needs of businesses and individuals throughout Indonesia. They are equipped to handle:

Express Parcels and Documents
General Cargo Shipments

The company has also embraced technology, offering an integrated mobile application called “AUP Express.” Through the app, users can track shipments, check shipping rates, and manage their delivery details, providing a modern and convenient customer experience.

Your Key to Tracking: The AUP Resi Number

To track your shipment, you will need the unique reference number assigned to your parcel when it was booked. In Indonesia, this is commonly known as a resi or resi pengiriman.

You can find this number in several places:

The Shipping Receipt: Given to you by the AUP Express agent when you send the package.
The Shipping Label: Printed on the label attached to the parcel.
The AUP Express App: If you used the app to book, the resi will be in your shipping history.

Step-by-Step: Using Our Tracking Tool for AUP

Our AUP Tracking tool provides a single, simple way to follow your package through the AUP Express network.

Find Your AUP Tracking Number: First, locate the unique AUP resi number from your shipping confirmation email or receipt.
Enter the AUP Tracking Number: Next, paste or type that AUP Tracking number into the search field located at the top of this page.
Click “Track”: Finally, click the “Track” button to see the results.
View Your Updates: You will instantly see the live status, route, and all available updates for your shipment.

Decoding Your AUP Shipment’s Journey: A Status Guide

As your parcel moves across Indonesia, its status will be updated at various scan points. The table below explains what these common AUP Express status messages mean.

Status Update	What It Means
Label / Resi Created	The shipment has been registered in the AUP system, but the physical parcel has not yet been picked up or dispatched.
In Transit	The parcel is on the move, typically between AUP branch offices or major sorting hubs.
At Branch / Depot	The shipment has arrived at a local AUP branch and is being processed for the next stage, which is usually the final delivery.
Out for Delivery	The package has been loaded onto a local courier’s vehicle and is on its way to the recipient’s address for delivery that day.
Delivered	The parcel has been successfully delivered to the destination.
Exception / Delay	An unexpected issue has occurred, which may cause a delay (e.g., severe weather, logistical problem, or an issue with the delivery address).

A Look at the AUP Resi Format

An AUP resi number is a unique code that allows for the precise tracking of your shipment. It is typically an alphanumeric string.

Here are some fictional examples of what the AUP Tracking number might look like:

AUP123456789
JKT00987654

Tips for Correct Entry:

Be Exact: Enter the AUP tracking number precisely as it appears on your receipt.
Avoid Typos: Double-check your entry for any errors, especially with similar characters like ‘O’ and ‘0’.
No Extra Spaces: Do not add spaces before or after the AUP tracking number.

Customer Support & Branch Network

If you have a specific question about your shipment that can’t be answered by the tracking status, it is best to contact AUP Express directly. Have your resi number ready.

Phone: (021) 6696324 / (021) 661 4943
Email: [email protected] / [email protected]
Head Office Address: Terusan Bandengan Utara No.91G, Penjaringan, Jakarta Utara, Jakarta 14450, Indonesia

Solving Common Tracking Issues

If you encounter an issue when you try to track an AUP parcel, it’s usually for one of these reasons.

Tracking Not Found This message often appears if the resi number was just created. Please allow a few hours for the first scan to be registered in their system.
No Recent Updates There may be a normal delay between scanning update events, especially if the parcel is traveling between islands or remote areas. An update will appear when it reaches the next branch.
Delivered But Not Received First, confirm the delivery address is correct. Check with others at the location, such as family members, a reception desk, or security. If you still cannot find it, contact AUP Express customer support.

Frequently Asked Questions (FAQs)

“Resi” is the Indonesian word for a shipping receipt or consignment note. In the context of logistics, “nomor resi” or “resi pengiriman” is the term for the tracking number.

Delivery schedules can vary by city and during public holiday periods in Indonesia. For urgent deliveries or to confirm service availability on a specific day, it is best to contact the local AUP Express branch directly.

Changing a delivery address after a shipment has been dispatched can be difficult and may cause delays. You should contact AUP Express customer service as soon as possible to see if an address correction is possible.

No, AUP Express is a domestic courier company that specializes in shipments within Indonesia. They do not offer international shipping services.

Conclusion

Keeping track of your delivery is important, and our tool makes it easy. AUP Tracking lets you see where your parcel is as it moves across Indonesia, giving you the information needed to plan for its arrival. So you don’t have to guess about your delivery time. It’s the most direct way to monitor your shipment from start to finish. Enter your AUP Express tracking number in the tool above to see the latest shipment status instantly.