Instantly find out where your Freight Assist Australia shipment is. Our tool lets you see its exact status as it moves across their comprehensive national transport provider network. Our Freight Assist Tracking tool works fast to find your delivery information, giving you immediate clarity.

Whether it’s palletised freight, dangerous goods logistics, or general cargo managed by this family-owned Australian company, you can see its full journey. Just enter your Freight Assist consignment number into the Freight Assist tracking box to know when it leaves the depot and when it is scheduled for arrival.

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What Is Freight Assist Australia Tracking?

Freight Assist Tracking refers to the process of monitoring the real-time progress of freight handled by Freight Assist Australia Pty Ltd (FAA Group). By using a unique reference number, customers can follow their shipments through various stages – from pickup and depot scanning to final delivery across metro & regional distribution networks. This provides essential cargo visibility, helping businesses manage logistics, anticipate arrivals, and ensure smooth operations. Our Freight Assist tracking tool consolidates these real-time tracking dashboard updates.

About Freight Assist Australia

Founded in 2012, Freight Assist Australia is a leading family-owned bulk transport and logistics provider specializing in general and express freight Australia wide. Built on a foundation of reliability, safety, and service excellence, the company offers end-to-end transport, 3PL warehousing, and logistics management services across various industries, including food, manufacturing, and hazardous goods.

With a mission to be Australia’s most reliable and efficient supply chain provider – focused on being the best, not the biggest – Freight Assist Australia leverages decades of leadership expertise and a solution-driven approach to build strong customer relationships.

Your Key Identifier for Freight Assist Australia Tracking

To track your shipment, you will need the unique reference number assigned when the freight was booked.

For Freight Assist Australia, this is typically called the Consignment Number.

You can find this Freight Assist tracking number on your booking confirmation email, the shipping label affixed to the freight, or the invoice provided by the sender or Freight Assist Australia.

How to Use Our Tool for Freight Assist Australia Tracking?

Our Freight Assist tracking tool provides a single, simple way to follow your freight through the Freight Assist Australia network.

Find Your Consignment Number: First, locate the unique consignment number from your shipping confirmation or documentation.
Enter the Number: Next, paste or type the Freight Assist tracking number into the Freight Assist tracking search field.
Click “Track”: Finally, click the “Track” button to see the results.
View Your Updates: You will instantly see the live status, route (where available), and all available delivery milestone updates for your shipment.

From Pickup to POD: Understanding Your Freight Status

As your freight moves through the Freight Assist Australia network, its status will be updated at key scanning points. The table below explains what these common Freight Assist tracking statuses mean.

Status Update	What It Means
Booking Received	The shipment has been booked in the system, but the physical freight has not yet been collected from the sender.
Picked Up / Collected	The consignment has been collected by a driver and scanned into the Freight Assist Australia network.
In Transit	Your freight is on the move, typically via linehaul transport between major depots (e.g., Melbourne to Sydney).
At [City] Depot	The shipment has arrived at a Freight Assist Australia depot (e.g., Altona, Wetherill Park) for sorting or transfer.
With Driver for Delivery	The consignment has been loaded onto a local delivery vehicle for the final delivery run.
Delivered	The freight has successfully reached its destination, and a Proof of Delivery (POD) has been recorded.
Delivery Exception	An unexpected issue prevented delivery (e.g., site closed, incorrect address, no one available to receive).

Understanding the Consignment Number Format

A Freight Assist Australia freight tracking consignment number is a unique code. Here are some fictional examples based on typical industry formats:

FAA100200300
FAAMEL98765AU

Tips for Correct Entry:

Be Exact: Enter the Freight Assist tracking number precisely as it appears on your consignment note.
Avoid Typos: Double-check the Freight Assist tracking number for errors (O vs 0, I vs 1).
No Extra Spaces: Ensure no spaces are entered.

Freight Assist Australia Delivery Times

Freight Assist Australia offers both General and Express services, with estimated transit days varying between major capital cities. Please note these are typical business days and exclude weekends/public holidays.

General Service Transit Days (Approx.)

From	To Adelaide	To Brisbane	To Melbourne	To Perth	To Sydney
Melbourne	2-3 Days	3-4 Days	Next Day	5-7 Days	2-3 Days
Adelaide	Next Day	3-4 Days	2-3 Days	5-7 Days	3-4 Days
Sydney	3-4 Days	2-3 Days	2-3 Days	5-7 Days	Next Day
Brisbane	3-4 Days	Next Day	3-4 Days	5-7 Days	2-3 Days
Perth	5-7 Days	5-7 Days	5-7 Days	Next Day	5-7 Days

Departures are generally daily, except Perth (Tue/Fri).

Express Service Transit Days (Approx.)

From	To Adelaide	To Brisbane	To Melbourne	To Perth	To Sydney
Melbourne	Next Day	2 Days	Next Day	3 Days	Next Day
Adelaide	Next Day	3 Days	Next Day	N/A	2 Days
Sydney	2 Days	Next Day	Next Day	4 Days	Next Day
Brisbane	3 Days	Next Day	2 Days	N/A	Next Day
Perth	N/A	N/A	3-4 Days	Next Day	N/A

Departures are generally daily, except Perth (Tue/Fri). N/A indicates service may not be standard on this lane.

These times provide a good estimate, but always check your Freight Assist Australia Tracking for the most current updates.

Service Coverage

Freight Assist Australia operates a comprehensive network covering metropolitan and regional areas across the country.

Major Depots: They have significant company-owned depots in Melbourne, Sydney, Brisbane, Perth, and Adelaide.
Service Reach: Their transport network extends to Tasmania, Gold Coast, Canberra, and numerous regional centres throughout Australia.

Freight Assist Australia’s Service Portfolio

FAA Group offers a wide range of integrated logistics solutions:

National Transport: Covering general, bulk, and palletised freight movements across Australia.
Hazardous Goods: Specialized and compliant transport solutions for dangerous goods logistics.
Metro Distribution: Efficient local delivery services within major capital cities.
3PL Warehousing: Secure storage, inventory management, pick-and-pack, and distribution services from their state-of-the-art facilities.
Interstate Freight: Reliable linehaul services connecting states via road.
Container Cartage: Managing the movement of shipping containers.

Solving Common Freight Assist Tracking Issues

If you encounter an issue when trying to track a Freight Assist shipment, consider these possibilities:

Number Not Found: The consignment might have just been booked. Please allow a few hours for the first depot scan to register in the system.
Status Stalled: Updates rely on scan events at depots. For long interstate journeys, there will be periods without updates while the truck is in transit.
Incorrect Consignment Number: The most common issue is a typo. Please carefully re-check the Freight Assist tracking number provided.

Contacting Freight Assist Australia for Support

If you need specific assistance regarding your shipment, it’s best to contact Freight Assist Australia directly. Have your consignment number ready.

National Sales & Enquiries Phone: 1300 884 504
Email: [email protected]
Postal Address: PO Box 1088, Craigieburn, VIC 3064
Melbourne Head Office/Depot: 201 Maidstone Street, Altona VIC 3018 (Other major depots in Sydney, Brisbane, Perth, Adelaide).

Frequently Asked Questions (FAQs)

Third-Party Logistics (3PL) Warehousing is a service where businesses outsource their storage, inventory management, and order fulfillment (picking, packing, shipping) to a specialized provider like Freight Assist Australia.

Yes, they explicitly list Hazardous Goods transport as one of their core services, indicating they have the necessary certifications and expertise to handle such materials safely.

Express services offer faster, prioritized transit times between major cities (often next-day or 2-day), ideal for more time-sensitive freight. General services are more economical but have slightly longer standard transit times (as shown in the tables above).

Yes, Freight Assist Australia utilizes technology that includes capturing Proof of Delivery, which should be accessible via their online customer portal or by contacting customer service after delivery.

While their primary focus appears to be B2B freight, they likely handle residential deliveries, especially for larger items booked through retailers using their network. It’s best to confirm specific requirements at the time of booking.

Conclusion

Keeping track of your freight is important, and our tool makes it easy. Freight Assist Tracking lets you see where your shipment is as it moves across their national network, providing the freight visibility needed to plan for its arrival.

We put all the latest status updates in one simple place, so you don’t have to guess about your delivery progress. It’s the most direct way to monitor your shipment from start to finish. Enter your Freight Assist Australia consignment number in the Freight Assist tracking tool above to see your current status now!