Trying to locate your recent Mohawk Industries order? Our tool helps you see the delivery status of your flooring, countertops, or other materials as they move through the distribution network. Our Mohawk Tracking tool works quickly to find your shipment information, giving you a clearer picture of its progress.

Whether it’s ceramic tile, luxurious carpet, LVT, or insulation sourced from the world’s largest flooring manufacturer, tracking these often large shipments requires the right information. Just enter your Mohawk order number or the carrier’s tracking reference into our tracking tool to get the latest shipment status update and know when your delivery is scheduled.

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What Mohawk Tracking Means?

Mohawk Tracking refers to the process of monitoring the progress of shipments containing products manufactured or distributed by Mohawk Industries. As a leading global producer of flooring and surfaces, Mohawk ships vast quantities of goods, often large and bulky items like carpet rolls, pallets of tile, or LVT planks.

Tracking these shipments involves using specific reference numbers to check their status as they move from Mohawk’s manufacturing or distribution centers via various freight carriers to retailers, distributors, job sites, or sometimes directly to consumers. Our tracking tool aims to consolidate these updates for easier Mohawk Tracking.

The Identifiers You Need for Mohawk Tracking

Tracking shipments from a large manufacturer like Mohawk can involve different reference numbers depending on who is tracking and which system is being used. Unlike typical courier parcels, these are often large freight shipments handled by LTL (Less-Than-Truckload) or FTL (Full Truckload) carriers.

Common identifiers needed for Mohawk Tracking include:

Mohawk Order Number: The reference number assigned by Mohawk Industries when the order was placed (often used in their B2B portals).
Purchase Order (PO) Number: The PO number used by the buyer when placing the order.
Carrier PRO Number / Bill of Lading (BOL) Number: This is often the most important number for tracking the physical movement. It’s assigned by the actual trucking company (e.g., XPO, Estes, Old Dominion, Saia, etc.) handling the delivery.
Consignment Number: Another term sometimes used by freight carriers, similar to a PRO or BOL number.

You can typically find the necessary number on your order confirmation from Mohawk (or the retailer you bought from), the Bill of Lading provided by the carrier upon pickup, or shipping notification emails.

How to Use Our Tracking Tool for Mohawk Shipments?

Our Mohawk tracking tool provides a simplified interface to access Mohawk Tracking information, potentially across different carriers.

Find Your Tracking Reference: First, locate the unique Mohawk Order Number, PO Number, or preferably the Carrier PRO/BOL number from your shipping documents.
Enter the Number: Next, paste or type that number accurately into the Mohawk tracking search field.
Click “Track”: Finally, click the “Track” button to see the results.
View Your Updates: You will instantly see the live status, carrier information (if available), location history based on scans, and key delivery milestone updates for your shipment.

Mohawk Tracking Number Formats

Because Mohawk uses various third-party freight carriers, the tracking number format will depend entirely on which carrier is handling your specific shipment. There isn’t one single “Mohawk Tracking” number format.

Carrier PRO Numbers (LTL): Often 9-11 digit numeric codes (e.g., 123456789, 9876543210).
Bill of Lading (BOL) Numbers: Can be alphanumeric and vary widely by carrier.
Mohawk Order Numbers: Likely an internal alphanumeric format specific to Mohawk’s systems.

Tips for Correct Entry:

Identify the Carrier: If possible, know which trucking company is handling the delivery (check your BOL or shipping notice).
Use the Carrier’s Number: The PRO or BOL number from the actual carrier is usually the most effective for real-time Mohawk Tracking of the physical movement.
Be Exact: Enter the number precisely as shown on your documents.

Your Freight’s Journey: A Guide to Status Updates

Tracking large freight shipments involves different milestones than small parcels. The table below explains what these common Mohawk Industries shipment tracking statuses typically mean.

Status Update	What It Means
Order Processed / Ready for Pickup	Mohawk Industries has processed the order, and the goods are ready at their facility, awaiting pickup by the designated freight carrier.
Picked Up / Origin Scan	The freight carrier has collected the shipment from Mohawk and performed the initial scan into their network.
In Transit	Your shipment is currently moving between carrier terminals via truck (LTL/FTL).
Arrived at Terminal	The freight has reached an intermediate or destination carrier terminal for sorting or transfer. LTL shipments often move through multiple terminals.
Out for Delivery	The shipment has been loaded onto a local delivery truck from the destination terminal and is en route to the final delivery address.
Delivery Appointment Scheduled	For many residential or job site deliveries, the carrier will schedule a specific delivery window with the recipient.
Delivered	The freight has successfully arrived at its destination, and a Proof of Delivery (POD) has likely been obtained.
Delivery Exception / Held	An unexpected issue prevented delivery (e.g., recipient unavailable for scheduled appointment, access issues, damage noted).

About Mohawk Industries

Mohawk Industries is a global powerhouse in the flooring and surfaces industry, headquartered in Calhoun, Georgia, USA. With a history that includes going public in 1992 and numerous strategic acquisitions (like Dal-Tile, Unilin, Marazzi, Pergo, IVC, Godfrey Hirst, Elizabeth, Vitromex), Mohawk has grown into the world’s largest flooring manufacturer.

Their operations are vast, encompassing sales in approximately 180 countries, manufacturing in 19 countries, and employing around 41,900 people worldwide. Their vertically integrated operations cover everything from material sourcing and manufacturing to distribution, allowing significant control over quality and cost.

They serve diverse end-markets including residential (new construction and replacement) and commercial sectors through various sales channels like independent retailers, home centers, and e-commerce. Effective Mohawk Tracking is part of managing this complex global operation.

Mohawk Delivery Times

Delivery times for large freight shipments from Mohawk Industries vary considerably based on several factors:

Product Availability: Whether the item is in stock locally or needs to be shipped from a distant manufacturing plant.
Distance: Transit time increases significantly with distance (e.g., cross-country US shipments take much longer than regional ones).
Carrier Type: LTL shipments often take longer than dedicated FTL trucks due to multiple stops and terminal handling.
Delivery Location: Deliveries to residential addresses or job sites often require appointments, which can add time compared to business deliveries with loading docks.
Scheduling: Coordination between Mohawk, the carrier, and the recipient is needed, especially for large deliveries.

Expect transit times ranging from 2-3 business days for regional LTL to 7-14 business days or more for cross-country LTL. Always refer to the carrier’s ETA provided via Mohawk Tracking and communication from the carrier regarding delivery appointments.

Mohawk’s Diverse Product Portfolio

Mohawk Industries manufactures and distributes an extensive range of flooring and surface products globally. Understanding this helps clarify the type of shipments typically tracked. Their portfolio includes:

Ceramic Tile (Floors, Walls, Outdoor, Cladding)
Residential & Commercial Carpet
Area Rugs, Bath Rugs & Mats
Laminate Flooring
Luxury Vinyl Tile (LVT)
Sheet Vinyl
Wood Flooring (Engineered & Solid)
Countertops (Stone, Porcelain, Quartz)
Panels (Chipboard, MDF, HPL for construction/furniture)
Insulation

Shipments of these products often involve large rolls, heavy pallets, or bulky items requiring specialized freight handling.

Solving Common Tracking Issues

If you encounter issues when checking your Mohawk freight tracking status, consider these possibilities:

Number Not Found: Ensure you are using the correct number (Mohawk Order # vs. Carrier PRO/BOL #). The carrier’s number might not be active until after they physically pick up the freight.
Status Stalled at Terminal: LTL freight often pauses at terminals for sorting and consolidation onto other trucks. This is normal but can sometimes take a day or two. Check the Mohawk Tracking again later.
No Delivery Appointment Scheduled: If the freight has reached the destination terminal but you haven’t been contacted, reach out to the carrier directly (using the PRO/BOL number) to inquire about scheduling.
Incorrect Number Type: Using a Mohawk Order Number in a tool designed only for carrier PRO numbers (or vice-versa) won’t work. Try different identifiers if you have them.

Contacting Mohawk Industries for Support

For specific questions about your order details, product information, or issues before shipment, contact Mohawk Industries. For issues related to the physical delivery (scheduling, delays in transit, damage), it is often best to contact the freight carrier directly, using the PRO/BOL number.

Mohawk Industries Corporate Contact

Phone: 706-629-7721 / 800-241-4494
Email: mohawkind [at] mohawkind [dot] com
Address:
- 160 South Industrial Blvd., Calhoun, GA 30701, USA
- P.O. Box 12069, Calhoun, GA 30703, USA

Note: These are corporate contacts. For specific order support, you might need to go through the retailer you purchased from or use specific customer service lines if you ordered directly from Mohawk.

Frequently Asked Questions (FAQs)

Mohawk Industries typically uses third-party LTL (Less-Than-Truckload) or FTL (Full Truckload) freight carriers for delivery, such as XPO, Estes, Old Dominion, Saia, and others depending on the region and service level. Your Mohawk Tracking might show the carrier’s name, or you can find it on the Bill of Lading.

Large freight shipments, especially to residential addresses, usually require a scheduled appointment. This ensures someone is available to receive the goods, that there is adequate space, and allows the carrier to plan their route efficiently.

The Mohawk Order Number is an internal reference used by Mohawk Industries to identify your purchase in their system. The Carrier PRO Number (or Bill of Lading Number) is assigned by the trucking company actually transporting the goods and is used to track the physical movement of the freight within their network. You might need either or both for complete Mohawk Tracking.

Yes, but you will likely need to get the tracking information (either the Mohawk Order # or the carrier’s PRO/BOL #) from the retailer where you made the purchase. They manage the order with Mohawk and arrange the shipping.

Inspect the shipment carefully before signing the delivery receipt from the carrier. Note any visible damage directly on the receipt. If damage is found after opening, document it thoroughly with photos and contact both the retailer you purchased from and the freight carrier immediately to report the damage and file a claim. Keep your tracking numbers handy.

Conclusion

Receiving large orders like flooring requires coordination and clear information. While Mohawk Tracking involves understanding different reference numbers and carrier processes, having visibility is key to a smooth delivery.

Our tool aims to simplify access to shipment status updates, whether using Mohawk’s order details or the freight carrier’s tracking number. Stay informed about terminal movements, delivery scheduling, and final arrival. Enter your Mohawk tracking reference or carrier PRO/BOL number in the tool above to see the current status now!