Ready to track your on-demand Pickupp order? Our tool lets you see its exact status as it moves across Singapore, Malaysia, Hong Kong, or Taiwan. Follow your parcel’s journey effortlessly using our Pickupp Tracking tool.
Whether it’s an urgent 1-2 hour express delivery, a 1-3 day standard shipment, or an e-commerce order, you can follow its progress. Just enter your Pickupp Order Number into our Pickupp tracking tool to see the latest updates.
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What Pickupp Tracking Means?
Pickupp Tracking refers to the process of monitoring the real-time progress of shipments handled by Pickupp, a data-driven logistics technology company in Asia. By using a unique Order Number, customers and merchants can follow their parcel from the moment a booking is made, through collection by a delivery agent, to the final delivery confirmation. This provides crucial, transparent parcel visibility, which is essential for the e-commerce market.
About Pickupp
Founded in Hong Kong in 2016 by CEO Crystal Pang, Pickupp was established with a vision to redefine logistics through technology and data analytics. The company aims to provide a transparent, customer-centric service to empower businesses of all sizes to scale.
Pickupp expanded rapidly, launching in Singapore and Kuala Lumpur, Malaysia, in 2017, and further expanding to Taiwan and Penang, Malaysia, in 2021. The company’s growth has been supported by major funding rounds (Series A, A+, and B), with significant investment from industry leaders like PChome, Swire Properties, and the Jardine Matheson Group.
Pickupp Order Tracking Number
To track your shipment, you will need the primary reference number assigned when the order was created.
For Pickupp, this is simply the Order Number.
- How to Prepare: The sender (e.g., the e-commerce merchant) is instructed to prepare the parcel and attach the printed or handwritten Order Number clearly on the package.
- Where to Find It: As the recipient, you will receive this Order Number (or a tracking link containing it) from the sender or retailer via a shipping confirmation email or SMS. This number is the essential key for all Pickupp Tracking queries.
How Can You Track Your Parcel Using Our Tool?
Our Pickupp tracking tool provides a single, simple way to follow your package through the Pickupp network.
- Find Your Order Number: First, locate the unique Pickupp Order Number from your shipping confirmation email or receipt.
- Enter the Number: Next, paste or type that number accurately into the Pickupp tracking field.
- Click “Track”: Finally, click the “Track” button to see the results.
- View Your Updates: You will instantly see the live status, route history (where available), and all available updates for your shipment.
Pickupp Tracking Number Formats
The primary identifier for Pickupp Tracking is the Order Number. The format often includes a country prefix. Here are some fictional examples based on typical formats:
SG100987654(For a Singapore shipment)HK123456789(For a Hong Kong shipment)MY100200300(For a Malaysia shipment)
Tips for Correct Entry:
- Be Exact: Enter the number precisely as shown in your confirmation.
- Avoid Typos: Double-check for errors (O vs 0, I vs 1).
- No Extra Spaces: Ensure no spaces are entered.
Ready To Learn What Each Parcel Status Means?
As your parcel moves through Pickupp’s tech-enabled network, its status will be updated at key scanning points. The table below explains what these common Pickupp parcel tracking statuses typically mean.
| Status Update | What It Means |
| Order Created / Info Received | The shipment has been booked in the Pickupp system (often by the merchant), but a delivery agent has not yet picked up the physical parcel. |
| On the way for Pick up | A Pickupp delivery agent is en route to the sender’s location (store, warehouse, or home) to collect the parcel. |
| Parcel Picked Up | The agent has successfully collected the parcel from the sender. The delivery is now officially in transit. |
| At Hub / Sorting Facility | For Standard Delivery, the parcel may go to a central sorting hub before being assigned to a local delivery agent. This step is usually skipped for Express services. |
| Out for Delivery | The parcel has been assigned to a delivery agent who is on the final route to your delivery address. |
| Delivered | The shipment has successfully reached its destination, and the delivery has been confirmed (often with a photo or signature). |
| Delivery Attempted / Exception | An issue prevented delivery (e.g., recipient unavailable, incorrect address, access problem). The agent will typically wait 10 minutes or contact you. |
Pickupp Delivery Times & Service (Singapore)
Pickupp offers several delivery tiers in Singapore, each designed for a different level of urgency and cost. Pickupp Tracking is available for all of them.
| Service | Delivery Time | Price (Starts From) | Key Features |
| Express Delivery | 1–2 hours | $11.00 per delivery | On-Demand, Door-to-Door, No Minimum Quantity. |
| 4-Hour Delivery | 4 hours | $10.00 per delivery | On-Demand, Door-to-Door, No Minimum Quantity. |
| Standard Delivery | 1–3 Days | $2.80 per delivery | Warehouse Storage & Delivery, Door-to-Door & Self Drop Off options. |
Pickupp’s Service Portfolio
Beyond on-demand delivery, Pickupp offers a full suite of tech-driven logistics solutions:
- International Delivery: Managing cross-border shipments.
- Warehouse & Fulfilment: Providing 3PL services for e-commerce, including storage, pick-and-pack, and dispatch.
- Service Points: A network of locations for parcel drop-off or collection.
- Pickupp Go: An all-in-one platform or app designed for SMEs and sole proprietors to easily manage their deliveries.
- Fleet Management System: Technology solutions for businesses to manage their own delivery fleets.
Pickupp’s Service Coverage
Pickupp’s operations are strategically focused on key e-commerce hubs across Asia, demonstrating rapid regional expansion since its founding in Hong Kong in 2016. The company maintains a strong physical presence and service network across Hong Kong, Singapore, Malaysia (Kuala Lumpur & Penang), and Taiwan (Taipei), utilizing these locations to drive its data-driven logistics solutions and support the scaling needs of businesses in the fast-growing Southeast Asian and East Asian markets.
Solving Common Tracking Issues
If you encounter issues when checking your track Pickupp parcel status, consider these possibilities:
- Number Not Found: The sender (merchant) may have created the order in their system but has not yet booked it with Pickupp. Please wait for the official shipping confirmation.
- Status Stalled: For 1-3 Day Standard Delivery, it’s normal for the parcel to be at a sorting hub for 24-48 hours without updates. For Express services, a stall may indicate a traffic or dispatching issue.
- Incorrect Tracking Number: Double-check that you are using the Order Number provided for the Pickupp delivery and not the merchant’s internal order ID (if they are different).
Contacting Pickupp for Support (Singapore)
For specific inquiries about your shipment, it’s best to contact the Pickupp customer support team in your region. Have your Order Number ready.
- Delivery Enquiries: [email protected]
- Business/General Enquiries: [email protected]
- Live Chat: Available on their website for immediate responses.
- Office Location: 66 Tannery Lane #01-04L, Singapore 347805
Frequently Asked Questions (FAQs)
Conclusion
Knowing exactly where your package is provides crucial relaxation. Pickupp Tracking leverages data-driven technology to offer exceptional shipment visibility across their Asian network. Our Pickupp tracking tool simplifies access to these vital logistics updates, whether you’re waiting for a 1-2 hour express item or a 1-3 day standard delivery. Stay informed every step of the way. Enter your Pickupp Order Number in our Pickupp tracking tool now to see your current shipment status!
