See the Exact Location of Your XendNow Shipment. With our XendNow Tracking tool, you can check its exact status as it travels across Peninsular Malaysia. Our tracking tool provides instant clarity on your delivery. Whether it’s a next-day e-commerce parcel, a “Special Handling” item, or a business document managed by this Kedah-based logistics provider, you can follow every step of its journey. Simply enter your XendNow Tracking Number (Tracking ID) in the tracking field to see the latest updates.
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What is XendNow Tracking?
XendNow Tracking refers to the process of monitoring the real-time progress of parcels handled by Xend Sdn Bhd, a dedicated Malaysian e-commerce logistics specialist. Our tracking tool provides crucial shipment visibility across their self-operated network in West Malaysia, allowing you to follow your item’s journey.
By using a unique Tracking ID, customers can check their delivery status through key milestones, from the initial pickup to the final doorstep delivery.
XendNow Tracking Number
To check the status of your shipment, you need the unique identifier provided when the package was booked. Our XendNow tracking tool accept the primary identifiers used by XendNow, ensuring you have the correct information to access your shipment’s current location and history:
- Tracking Number (Tracking ID): This is the primary tracking code for all shipments. It can contain both letters and numbers (typically 6–100 characters) and is found on your shipping label or invoice. This single code grants access to all tracking details.
- Alphanumeric Format: The tracking ID is versatile and may consist of a mix of letters and digits. It is generated by their in-house IT system or via API integration when the shipment is created.
How To Monitor Your XendNow Package?
Our XendNow tracking tool provides a single, simple interface to access your XendNow tracking data directly from their logistics network. It consolidates all relevant tracking information into one easy-to-read view, saving you time and effort when checking on your important deliveries:
- Find Your Tracking ID: First, locate the unique Tracking Number from your shipping receipt, invoice, or the confirmation email sent by the sender.
- Enter the Number: Next, paste or type that code accurately into the XendNow tracking section.
- Click “Track”: Finally, click the “Track” button to initiate the search.
- View Your Updates: You will instantly see the live status, location history, and all key milestone updates for your parcel.
XendNow Shipment’s Journey
As your package moves through the XendNow network, its status will update to reflect its current location and processing stage. This guide helps you understand what each specific status message means, giving you a clearer picture of where your shipment is in the delivery process.
| Status | What It Means |
| Shipment Created | The sender has booked the delivery, but XendNow has not yet physically collected the package. |
| Picked Up | The courier has successfully collected the shipment from the sender’s location. |
| Arrived at Hub | The package has reached a major sorting branch (e.g., Sungai Petani or Selangor Hub). |
| In Transit | The shipment is moving between distribution centers or is en route to the delivery station. |
| Out for Delivery | The package is on the courier’s vehicle and is scheduled to be delivered today. |
| Delivered | The shipment has been successfully delivered to the recipient. |
| Delivery Attempted | The courier tried to deliver, but the recipient was not available. |
About XendNow
XendNow (Xend Sdn Bhd) is a Malaysian logistics company established in 2016 as a subsidiary of Thunder Print Sdn Bhd, the largest commercial printer in northern Malaysia. It began as an internal logistics arm and later expanded into a dedicated e-commerce logistics provider.
With a mission to deliver fast, accurate and reliable service, XendNow operates its own delivery fleet and sorting hubs in Kedah, Selangor, Perlis and Johor, supporting strong ground delivery across Peninsular Malaysia. Its in-house IT systems for sorting and routing help achieve a 99.5 percent on-time delivery rate for next-day postcodes.
XendNow’s Service Portfolio
XendNow offers a focused portfolio of logistics services designed to meet the high standards of the e-commerce sector in West Malaysia. Their solutions range from standard door-to-door delivery to specialized handling for sensitive items, ensuring versatility for different shipping needs.
- Domestic Delivery: Daily door-to-door delivery services to major towns across West Malaysia, including Klang Valley, Penang, and Johor Bahru.
- Special Handling: A service for odd-sized items (hampers), fragile cargo, and frozen food (requires extra fee). Note that liability is limited for these items.
- E-commerce Solutions: Integrated warehousing, inventory management, and API tools for online sellers.
- Warehousing: Secure storage options for businesses needing logistics support beyond simple transport.
XendNow Delivery Times
Delivery times for XendNow are optimized for speed within their primary coverage zones in Peninsular Malaysia. By operating their own fleet and hubs, they maintain tight control over transit schedules to ensure parcels arrive promptly at their destination.
- Next Day Delivery: XendNow specializes in Next Day Delivery for shipments within their coverage areas in West Malaysia.
- Performance: They boast a 99.5% on-time rate for next-day postcodes.
- Operational Hours: Deliveries are typically made during standard business hours, Monday through Saturday.
XendNow Service Coverage
XendNow operates a strategic network focused on Peninsular Malaysia, ensuring high-density coverage in major economic hubs. Their infrastructure is designed to bridge northern and southern regions effectively through their own hubs and fleet.
- West Malaysia: Comprehensive coverage including Kangar, Alor Setar, Penang, Ipoh, Klang Valley, Seremban, Malacca, and Johor Bahru.
- Strategic Hubs: Operations are supported by branches in Kedah, Selangor, Perlis, and Johor.
- Headquarters: Based in Sungai Petani, Kedah.
Solving Common Tracking Issues
Occasionally, you might encounter a delay in updates or an issue with your tracking status due to system synchronization or operational factors. Here are some common solutions to help you resolve these tracking problems quickly.
- Check the ID: Ensure you have entered the correct Tracking ID. Since formats vary, copy it exactly from your invoice.
- “Shipment Created” Only: If the status stays here, the driver hasn’t collected the item yet. Contact the sender.
- Special Handling: Items marked for special handling (e.g., hampers, frozen food) may have specific delivery protocols. Ensure someone is available to receive them.
Customer Service
If you have a specific issue with your delivery, such as a delay, damage claim, or tracking inquiry, contacting XendNow directly is the best course of action. Their support team is available via phone and email during business hours.
- Main Phone: +6012 429 8650
- Email: [email protected]
- Working Hours: Mon-Fri (8:00 am–6:00 pm), Sat (8:00 am–12:30 pm).
- Headquarters: 6459, Jalan Ayam Didik 2, Taman Ria Jaya Light Industrial Park, 08000 Sungai Petani, Kedah.
Frequently Asked Questions (FAQs)
Conclusion
XendNow provides a reliable and specialized logistics solution for Peninsular Malaysia, backed by the strength of Thunder Print. XendNow Tracking offers the essential visibility needed to monitor your shipments, from next-day e-commerce orders to special handling cargo.
Our XendNow tracking tool simplifies this process, giving you a clear, consolidated view of your shipment’s journey from the hub to your doorstep. Stay informed every step of the way. Enter your Tracking ID in our XendNow tracking tool now to see your current shipment status!
