We are here to help you get the most out of Locate Parcels. However, because we are a third-party information service and not a shipping carrier, please read the section below before sending a message.
Read Before Contacting
Are you looking for a missing or delayed package? Please note that Locate Parcels is a tracking tool, not a logistics company. We do not have physical access to your shipment and cannot contact the courier on your behalf.
- If your package is late: Please contact the seller or the shipping carrier directly.
- If your status says “Delivered” but you don’t have it: Check with neighbors or contact your local post office.
- We cannot: Change delivery addresses, speed up shipping, or refund shipping costs.
Get in Touch
If you have questions about how to use our website, want to report a technical bug, or are interested in advertising with us, we’d love to hear from you.
1. General Support & Technical Issues
For issues with the website loading, tracking numbers not working, or API errors:
Email: [email protected]
2. Business & Advertising
For partnership opportunities, banner advertising, or data integration inquiries: Email: [email protected]
