Need updates on your Italian cross-border delivery? Our tool provides updates as your commercial freight and e-commerce parcels move from the Pisa headquarters to consumer destinations across Italy, Europe, and worldwide.

Our Sailpost Tracking tool lets you easily follow your consignment every step of the way. Enter your unique tracking number to view the latest status, current transit location, or estimated arrival schedule of your postal cargo.

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How to Track Your Freight Delivery Online?

We have made it easy to monitor your domestic inventory and international deliveries securely. Follow these simple steps:

Locate Number: Find your identification code on your official retail receipt or the shipping email from your merchant.
Enter Details: Type this reference into the lookup field of our Sailpost Tracking tool. Ensure there are no dashes.
Click Track: Hit the search button quickly to instantly get the real-time status of your delivery via our Sailpost Tracking tool.

Tracking Number Location

To check your road, air, and ocean transport data, you need the identification code given by the dispatching terminal. You can find your unique number here:

The Retail Receipt: When you confirm an express mail booking, an official commercial document is generated with the reference number clearly visible.
Email Notification: The client services team will send the booking code via email so you can check details using our Sailpost Tracking tool.
Customs Documentation: If your commercial export requires border clearance, the identifier is printed on all customs transit declarations.

Tracking ID and Reference Formats

Because this prominent Italian cross-border logistics entity handles massive volumes of shipping, their formats follow strict commercial rules. Checking them securely is straightforward.

Tracking Number: This is the primary commercial identifier assigned to your overall freight. For loose goods operating on global routes, it consists of an alphanumeric sequence generated for monitoring capacity moving via their distribution network.
Order Reference: You can also check transit progress using your official retail order number for larger commercial shipments.

Type the exact alphanumeric tracking digits as they appear on your electronic receipt. Checking your commercial transit updates perfectly through our Sailpost Tracking tool requires the exact match of this reference to show transit details perfectly.

Delivery Status Meanings Explained

As your freight moves across transport routes utilizing expanded logistics capacity, the status updates show its journey. Here is what specific statuses mean when you check our Sailpost Tracking tool:

Status Code	What It Means
In Lavorazione	The goods have been allocated and accepted from the sender at the local fulfillment office.
In Transito	The items are being processed, quality-checked, and loaded at the sorting facility.
In Consegna	The packages are loaded onto the outbound delivery truck.
Giacenza	The package is being held at a facility awaiting pick-up by the recipient.
Consegnato	The freight has been unloaded, verified, and delivered to the recipient.

Why is My Tracking Not Updating?

Checking logistics involves local weather conditions, dispatch schedules, and routing protocols. Try these steps to see why your status inside our Sailpost Tracking tool might be paused temporarily:

Flight Transit: Freight moving across oceans requires time for air travel. Tracking might pause while the aircraft is navigating long distances without intermediate scanning points.
Customs Verification: For cross-border items, tracking might pause while the administrative team waits for border authorities to verify commercial invoices and process duties.
Terminal Congestion: Peak shipping seasons can cause temporary handling backlogs, keeping your status static until the goods are scanned onto the delivery vehicle.

Estimated Delivery Times

Transit speeds depend heavily on the transport route and shipping schedules. Your delivery expectations should match the timelines shown online via our Sailpost Tracking tool:

Express Air Services: Commercial dispatch moving priority freight usually guarantees rapid delivery to major international cities utilizing direct air connections.
Standard Air Mail: Delivering commercial goods via standard operations requires delivery within seven to fourteen business days depending on clearance procedures.
Economy Ground Transit: Connecting regional line-hauls directly to domestic doors offers value with delivery within five business days using trucks.

About Sailpost Logistics

Sailpost, owned by Citypost S.p.A., is an Italian logistics and postal provider based in Pisa. Founded in 2000 after the liberalization of Italy’s postal market, it supports B2B and B2C shipments across Italy and Europe, helping e-commerce businesses manage cross-border deliveries. With over 140 agencies and 270 distribution points, Sailpost operates a nationwide network of warehousing, sorting, and delivery facilities.

Core Services

To support the rapid logistics needs of commercial clients and brands, the company offers a solid list of specific transport integration services. Every movement is monitored efficiently via our Sailpost Tracking tool:

Linehaul Services: Managing the rapid delivery of commercial goods directly to national buyers safely across major European destinations.
Business Mail and Parcel Distribution: Transporting large consumer cargo across regions utilizing cost-effective transport lines connecting to distribution centers.
Direct-Marketing Fulfillment: Fast and reliable order processing alongside secure packaging for e-commerce products moving across the world.
Overseas Warehousing: Ensuring hassle-free inventory preparation, safe packaging, and shipping that complies with marketplace requirements.
Customs Clearance Brokerage: Moving incoming goods through supply chain solutions using available facilities securely.

Customer Service

If you need direct assistance regarding commercial documentation, booking modifications, or terminal handling procedures, the operations team is fully available. You can contact the logistics department using the tables below.

Contact Method	Details
Italy Headquarters	Via del Fischione, 19, 56019 Vecchiano (PI), Pisa, Italy
Operating Hours	Monday – Friday from 9:00 AM – 6:00 PM
Customer Service Phone	+39 800 933 311 / +39 050 7850 101
Sales & Support Email	[email protected]

Frequently Asked Questions

It is a logistics provider based in Italy, owned by Citypost S.p.A., offering comprehensive supply chain solutions, including linehaul services, parcel forwarding, and business mail delivery across major hubs.

Their primary logistics network operates from strategic global locations, with an extensive network of distribution hubs supporting national logistics out of Pisa, Italy.

They handle extensive commercial logistics including time-critical domestic parcels, specific road haulage, standard postal packages, and bulk enterprise shipments.

You can easily monitor your daily transit progress by entering your tracking reference into our Sailpost Tracking tool for real-time status updates and precise transit locations.

Conclusion

Sailpost logistics provides the visibility needed to manage domestic and international supply chain movements. Our Sailpost Tracking tool simplifies access to these vital updates, giving you a clear view of your freight’s journey from the origin warehouse to your destination door. Stay informed and connected. Enter your tracking number right now to confirm your delivery status!