Need an update on your First Flight shipment? Our First Flight tracking tool provides real-time insights as your parcel moves between cities in the UAE or across borders within the GCC and worldwide destinations.

Our First Flight tracking tool lets you easily monitor your delivery. Simply enter your Air Waybill (AWB) or Consignment Number to instantly see the shipment status, track courier progress, or verify proof of delivery.

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What is First Flight Tracking?

First Flight Tracking refers to the shipment monitoring facility. It serves as the digital backbone for their express courier and freight services. For e-commerce customers and businesses across the Gulf, our tracking tool is essential. It provides detailed, real-time updates—such as when a shipment has cleared customs or when it is marked “Out for Delivery” with the local courier—ensuring complete visibility at every stage of the delivery process.

First Flight Tracking Number

To access your shipment data, you need the specific reference code assigned to your package. Our First Flight tracking tool relies on these standard identifiers:

Air Waybill (AWB) Number: The primary tracking ID. It is typically a numeric or alphanumeric string found on the barcode label.
Consignment Number: Often used interchangeably with the AWB number.
Reference Number: Corporate clients may track using their internal reference number if it was linked during the booking process.

How to Use Our First Flight Tracking Tool?

We have made it simple to monitor your shipments directly through this page. Follow these steps to check your status using our First Flight tracking tool:

Locate Number: Find the AWB Number on your receipt, shipping label, or email confirmation.
Enter in Our Tool: Type this unique code directly into the search field of our tracking tool located above.
Click “Track”: Hit the button to instantly retrieve the latest logistics status and delivery schedule.

Shipment Journey and Status Meanings

As your package moves through the First Flight network, the status updates to reflect its journey. Here is what the standard statuses typically mean:

Status	What It Means
Manifested / Booked	The shipment details have been entered into the system, but the courier has not yet picked it up.
Picked Up	The courier has collected the shipment from the sender.
Arrived at Hub	The package has reached a central sorting facility (e.g., Dubai Hub) for processing.
In Transit	The shipment is moving between cities or countries (e.g., flying from Dubai to London).
Held at Customs	(International) The shipment is being inspected by customs authorities. Documents or duties may be required.
Out for Delivery	The courier is on the way to your address with the package.
Delivered	The shipment has been successfully handed over to the receiver.

About First Flight (Middle East)

First Flight Couriers (Middle East) was established in 1986. With its regional headquarters in Dubai, it has strategically positioned itself as a bridge between the East and West.

They distinguish themselves through a massive network of 930 offices globally and 8 international hubs. In the UAE alone, they have a strong presence, offering everything from simple document delivery to complex supply chain solutions.

Headquarters: Dubai, UAE.
Key Markets: United Arab Emirates, Bahrain, Oman, Qatar, Kuwait, Saudi Arabia.
Focus: Express Courier, E-Commerce, and Freight Forwarding.

First Flight Service Portfolio

Our First Flight tracking tool supports the diverse range of logistics solutions First Flight offers. We help you monitor shipments across these key service categories:

Domestic Express: Rapid delivery within the UAE and GCC countries.
International Express: Door-to-door delivery of documents and parcels to over 250 countries.
Air & Sea Freight: Cost-effective solutions for heavier cargo.
Land Transport: Trucking services connecting the GCC countries (e.g., Dubai to Muscat).
E-Commerce: specialized last-mile delivery and COD (Cash on Delivery) services for online retailers.

First Flight Service Coverage

First Flight Middle East operates a highly specialized network focused on the Gulf Cooperation Council (GCC) region and global connections.

UAE Domestic: Comprehensive coverage of all Emirates (Dubai, Abu Dhabi, Sharjah, Ajman, RAK, Fujairah, UAQ).
GCC Region: They have their own offices and strong partnerships in Saudi Arabia, Bahrain, Oman, Kuwait, and Qatar, ensuring seamless cross-border movement.
International: Through global partnerships, they cover North America, Europe, Asia, and Africa, delivering to virtually any postal code worldwide.

First Flight Delivery Times

Delivery speeds vary depending on the service selected and the destination. Our First Flight tracking tool results will generally reflect these timelines:

UAE Domestic: Typically Same-Day (for local city limits) or Next-Day delivery.
GCC Express: 1 to 3 Business Days (e.g., Dubai to Riyadh or Manama).
International Express:
- Major Global Cities: 2-4 Business Days.
- Remote Locations: 5-7 Business Days.
Economy/Freight: 5-10 Days depending on the route and mode (Air vs. Road).

Solving Common Tracking Issues

If you encounter issues while tracking your shipment, try these troubleshooting steps on our First Flight tracking tool:

“Record Not Found”: This is common immediately after booking. Please wait 2-4 hours for the data to be uploaded to the central server after the courier picks up the item.
Invalid AWB Format: Ensure you are entering the correct number. Do not include spaces or special characters. First Flight numbers are usually numeric.
Stuck at “Customs”: If tracking shows “Held at Customs” for more than 24 hours, the receiver may need to pay duties or provide ID. Contact customer service immediately.
No Update on Weekend: Logistics scans may be less frequent on Sundays (or Fridays in some Islamic countries), depending on the region’s weekend schedule.

Contact Information

If you cannot find your shipment or need to schedule a pickup, use the detailed contact information below for the Middle East HQ.

Head Office (Dubai)

Address: P.O. Box 28859, Dubai, United Arab Emirates.
Phone: +971 4 262 7766
Email: [email protected] or [email protected] (Customer Service).

Operating Hours

Monday – Saturday: 8:00 AM – 6:00 PM.
Sunday: Closed (Standard UAE business hours may apply).

Frequently Asked Questions (FAQs)

In the UAE, the weekend has shifted to Saturday-Sunday. Deliveries are typically made Monday through Saturday. Friday is a working day. Sunday delivery usually requires a special “Weekend Delivery” service.

The courier will usually leave a “Missed Delivery” card or send an SMS. They will attempt delivery again the next working day. You can also call +971 4 262 7766 to reschedule or arrange a pickup from the office.

Generally, the AWB Number is required for the public tracking tool. However, if you are receiving an e-commerce order, the merchant may provide a link that validates via your mobile number.

This can happen for several reasons: an incorrect address, the receiver was not home, or outstanding COD (Cash on Delivery) payments. Check the detailed remarks in the tracking tool to see the specific reason.

Conclusion

First Flight Tracking ensures you have total visibility over your documents and parcels, providing peace of mind from pickup to delivery. Our tracking tool simplifies access to these vital logistics updates, giving you a clear view of your shipment’s journey. Stay informed and connected. Enter your AWB Number in our tracking tool now to confirm your delivery status!