Not sure where your package is at the moment? Our Swiss Post Tracking tool helps you stay in control by providing clear, real-time updates as your mail and parcels move across Switzerland and beyond. Whether you’re sending urgent documents to Zurich or waiting for a delivery to arrive in Geneva, you can track your shipment’s journey with ease.

Our Swiss Post Tracking tool allows you to follow your consignment from the moment it’s posted to final delivery. Simply enter your consignment number below to instantly see the latest status of your package.

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What is Swiss Post Tracking?

Swiss Post tracking refers to the shipment monitoring service provided by Swiss Post, the national postal service of Switzerland. Our Swiss Post tracking tool provides crucial visibility for domestic and international consignments, allowing customers to monitor the progress of parcels, registered letters, and express items using a unique consignment number or “Letter ID”.

Swiss Post Tracking Number

To access your shipment data, you need the specific reference code associated with your package. Our Swiss Post tracking tool uses these identifiers to locate your item within the network:

Consignment Number: The standard numeric or alphanumeric code assigned to parcels and registered mail.
Letter ID: A 2D data matrix code often used for tracking standard letters.
International ID: A 13-character alphanumeric code ending in “CH” for cross-border shipments.

Swiss Post Tracking Number Formats

Identifying the correct format is essential for getting accurate results on our tracking tool. Swiss Post uses several distinct formats depending on the service type:

Domestic Parcels: A long numeric string, typically starting with 99.00 (e.g., 99.00.123456.12345678).
Registered Letters: Often starts with 98.00 followed by a sequence of digits (e.g., 98.00.123456.12345678).
International: Follows the standard UPU format of 2 letters, 9 digits, and “CH” (e.g., AB123456789CH).
Courier: Domestic courier items often start with 97.00 or similar prefixes.

How to Use Our Tracking Tool?

We have made it simple to monitor your Swiss consignments. Follow these steps on our tracking tool to see your shipment’s status:

Locate Number: Find the tracking number on your receipt or shipping label.
Enter Details: Type the number accurately into the tracking field (spaces are optional).
Click “Track”: Hit the button to retrieve the latest status events and delivery estimates.

Swiss Post Shipment Journey and Status Meanings

As your package moves through the Swiss network, the status updates to reflect its journey. Here is what the standard messages on our tool typically mean:

Status	What It Means
Accepted	The consignment has been handed over to Swiss Post for processing.
Sorted	The item has been processed at a distribution center and is ready for the next stage.
Arrival at border point	An international item has arrived at the border and is being prepared for export or import.
Handed to customs	The shipment is currently being inspected by customs authorities.
Delivered	The shipment has been successfully handed over to the recipient or placed in a mailbox.

About Swiss Post

Swiss Post is a cornerstone of Swiss identity, with a history dating back to its founding in 1849. Headquartered in Bern, the company has evolved from a traditional mail carrier into a diversified logistics and communication giant. It plays a vital role in connecting the country’s diverse language regions and communities, employing a vast workforce to ensure universal service coverage across Switzerland and Liechtenstein.

The company is committed to innovation and sustainability, aiming for carbon neutrality by 2040. Swiss Post operates a massive network of over 4,000 access points and uses a fleet that includes thousands of electric delivery vehicles. Beyond mail, they provide financial services via PostFinance and mobility solutions through PostBus, making them an integral part of daily life in Switzerland.

Swiss Post’s Service Portfolio

Our tracking tool supports the comprehensive range of logistics solutions Swiss Post offers. We help you monitor shipments across these key service categories to ensure efficient delivery:

PostPac Priority: Delivers parcels the next working day (Monday–Friday). This ensures speed for urgent domestic shipments within Switzerland.
PostPac Economy: A cost-effective solution delivering within two working days. This service is ideal for non-urgent parcels that require reliable handling.
Swiss-Express “Moon”: Guarantees delivery by 9:00 AM the next morning. This premium service caters to time-critical deliveries, including Saturdays.
International Consignments: Options ranging from “Urgent” to “Economy” for global shipping. This connects Swiss shippers to over 200 countries with varied speed and cost options.
Registered Mail: Provides proof of delivery and liability coverage for letters. This adds security for important documents and valuable small goods.

Swiss Post Delivery Times

Delivery times shown in Swiss Post tracking results depend on the service level selected. Their network is optimized for precision:

Domestic Priority: Typically delivered on the next working day.
Domestic Economy: usually delivered within 2 working days.
International: Varies widely, from 5 to 15+ days for economy options depending on the destination.

Swiss Post Service Coverage

Swiss Post operates a dense network within Switzerland and strong global connections. Our tool tracks shipments moving through these primary regions:

Switzerland & Liechtenstein: Comprehensive coverage to every address and P.O. Box.
Global: International shipping to over 200 countries via UPU and commercial partnerships.
Access Points: Over 5,000 access points including branches and My Post 24 terminals.

Solving Common Tracking Issues

If you cannot find your shipment, it is usually a data or timing error. Try these fixes on our tracking tool:

Check Format: Ensure you entered the full numeric string (e.g., 99.00…) correctly.
Wait for Scans: International items may have gaps in tracking while in transit between countries.
Contact Sender: If the number is invalid, confirm it with the person who sent the item.

Customer Support

If you can’t find your parcel with our Swiss Post tracking tool, their support team is available. You can reach out via the following channels:

Phone: Call +41 848 888 888 (Mon-Fri 7:30 AM – 6 PM, Sat 8 AM – 12 PM).
Email: Send inquiries to [email protected] or use the contact form on their website.
Customer Portal: Log in to “My Post” for detailed inquiries and management.
Address: Post CH Ltd, Wankdorfallee 4, 3030 Bern, Switzerland.

Frequently Asked Questions (FAQs)

A domestic parcel tracking number typically starts with 99.00 followed by a long sequence of digits (e.g., 99.00.123456.12345678).

Standard parcels are generally delivered Monday to Friday, but services like Swiss-Express “Moon” offer Saturday delivery.

This status means the item has arrived at the border of the destination or origin country and is being prepared for customs clearance or forwarding.

You can track letters if they are sent as Registered (R) mail or if they have a Letter ID (2D data matrix code).

The primary customer service number is +41 848 888 888.

Conclusion

Swiss Post tracking provides the essential visibility needed to manage your correspondence and cargo with confidence, ensuring you know exactly when your shipment will arrive. Our Swiss Post tracking tool simplifies access to these vital logistics updates, giving you a clear view of your shipment’s journey across the cantons or across the globe. Stay informed and plan effectively. Enter your Consignment Number in our Swiss Post tracking tool now to see your current status!